How to Handle Durable POA Refused by Credit Union
Dear Mr. Premack: My mother recently named me as Agent in a perfectly valid, attorney prepared Durable Power of Attorney. Mother is of sound mind but is physically frail, and she asked me to go to her Credit Union to make some changes to her accounts. I presented the Durable POA, and the staffer at the Credit Union said that they don’t accept POAs and could not help me. Now I am angry and confused. How can they turn away a legal, valid POA and deny my mother the help she need